Contact Us

Our customer service team is available 24 hours a day, ready to assist you via phone, email, or social media. We’ll ensure every step of your booking process is smooth and effortless.

Ready to enjoy your staycation? Our dedicated team will help you find the most suitable room that meets your needs and offer the best deals.

Metland Hotels Group is part of PT Metropolitan Land Tbk, a leading property developer established in 1994. Committed to offering comfort, friendly service, and strategic locations across major cities in Indonesia, we strive to deliver the finest hospitality experience—from relaxing staycations to exclusive weddings—in all our properties.

Our nonstop 24/7 service ensures ease in booking rooms, meeting services, or venue rentals for various events, including intimate weddings.

1. What are the check-in and check-out times at Metland Hotel Bekasi?
   Check-in starts at 2:00 PM, and check-out is until 12:00 PM. Please contact our reception if you need adjustments, for example, for a longer staycation.
2. Is there free Wi-Fi access throughout the hotel?
   Certainly, complimentary Wi-Fi is provided in all hotel areas, ideal for Gen Z guests who like to stay connected.
3. Is free parking available for guests?
   Sure, complimentary self-parking is available for all guests.
4. Does the hotel have a swimming pool, and is it accessible for children?
   Absolutely! We have a family-friendly outdoor swimming pool, perfect for a family staycation.
5. How far is the hotel from the nearest transportation hub?
   The hotel is approximately a 25-minute drive from Bekasi Station and about 40 minutes from Halim Perdanakusuma International Airport.
6. Are pets allowed in the hotel?
   We love pets, but unfortunately, they aren’t permitted inside our property.
7. Does the hotel have a restaurant, and what type of cuisine is served?
   Of course, we do. Our restaurant offers a delightful selection of traditional and international cuisines.
8. Does the hotel provide airport transfer or local transportation services?
   Indeed, we can arrange airport transfers or other local transport services with an additional charge. Please contact our reception to schedule your trip.
9. Does the hotel have meeting rooms for business events?
   Definitely! We rent 3 well-equipped meeting rooms ideal for business gatherings, training sessions, or any social events.
10. What types of rooms are available at Metland Hotel Bekasi?
    We offer 4 exclusive room types with modern-minimalist designs: Superior King, Superior Twin, Deluxe, and Suite. Perfect for family staycations, Gen Z guests, or couples looking for a romantic getaway.